Keep gambling controlled with limits that act before harm grows
Last updated: August 14, 2026
We treat responsible gambling as an account function, not a slogan. Casino games and sports betting involve financial risk, outcomes are uncertain and losses cannot be recovered by increasing stakes. Our tools help you control deposits, losses, wagering, session length, marketing and account access. Use them before gambling begins to affect money, time, relationships or wellbeing.
Gambling is entertainment, never income
A win is never guaranteed and previous outcomes do not make the next result more predictable. Do not gamble with money needed for housing, food, bills, debt, healthcare or savings. Set a budget as an entertainment cost, avoid borrowing and never chase a loss.
Age and account eligibility
Only adults who meet the legal gambling age may register. We verify identity and age and can request additional documents. Parents and guardians should use device filtering, app controls and payment restrictions to prevent underage access.
Controls available in your account
| Control | What it does |
|---|---|
| Deposit limit | Caps deposits over the selected daily, weekly or monthly period |
| Loss limit | Caps net losses over the selected period |
| Wager limit | Restricts the total amount staked |
| Session limit | Ends or restricts play after the chosen duration |
| Reality check | Displays elapsed time and account information during play |
| Cooling-off | Temporarily blocks account gambling access |
| Self-exclusion | Blocks access for the selected long-term period |
| Marketing control | Stops promotional email, SMS and push contact |
How changes to limits are handled
A request to lower a limit should take effect promptly. A request to increase or remove a protective limit can be delayed by a cooling period and may require confirmation. This prevents an immediate decision made during a high-risk session from overriding an earlier boundary.
Signs that gambling is causing harm
- Spending more money or time than planned.
- Chasing losses or raising stakes to recover money.
- Borrowing, selling possessions or missing bills to gamble.
- Hiding account activity from family or friends.
- Feeling anxious, angry or unable to stop.
- Allowing gambling to affect sleep, work, study or relationships.
A private self-assessment
Ask whether you regularly exceed a budget, return immediately after losses, think about gambling throughout the day, conceal spending, borrow money, neglect obligations or use gambling to escape stress. One serious concern is enough to set limits, take a break and seek independent support.
Common myths that increase risk
| Myth | Reality |
|---|---|
| A losing run must end soon | Independent results do not become due |
| A larger stake will recover losses | It increases the amount at risk |
| A system guarantees profit | No betting system removes house edge or uncertainty |
| Borrowed money can be repaid with a win | A loss can deepen debt and financial harm |
Cooling-off, self-exclusion and account closure
Use cooling-off for a defined temporary break. Use self-exclusion when a stronger block is needed. During exclusion, do not attempt to open another account. Account closure can be requested through support, but self-exclusion is the appropriate route where gambling harm is involved because it activates protective handling and marketing suppression.
Financial and device blocking tools
Combine account limits with bank gambling blocks, card controls and independent software such as Gamban or BetBlocker. These layers reduce the opportunity to switch operators or payment routes during an urge to gamble.
Independent support organisations
| Organisation | Coverage | Service |
|---|---|---|
| Gambling Therapy | International | Confidential online support and resources |
| Gamblers Anonymous | International | Peer meetings and recovery programme |
| GamCare | United Kingdom | Advice, helpline and treatment support |
| National Council on Problem Gambling | United States | Helpline and referral information |
Support for friends and family
Do not lend money to fund gambling or pay losses without a broader plan. Protect shared finances, document concerns, encourage professional support and seek advice for yourself. In an immediate safety or self-harm crisis, contact local emergency services.
Our operational responsibility
We verify age, provide account controls, suppress marketing according to protective status, train relevant teams, monitor risk indicators and retain responsible-play records as required. Contact support if a limit, cooling-off or exclusion request needs assistance.